AI × GOVERNMENT · GOVERNMENT SERVICES AI
Government services, in one conversation.
People explain what they need in their own words. AI agents prepare the application. Your teams decide.
Government Services AI
prepares the evidence,
follows your rules and
keeps people informed.
For applicants, it feels like a conversation. For your teams, it arrives as a complete case.
SEE IT IN MOTION
See a service run.
Choose a journey. Watch the assistant use existing records, read documents and prepare the application for review.
WHAT CHANGES
Simpler for people. Ready for your teams.
Say it once.
People describe their situation in their own words, in Arabic or English. Information your organisation already holds is reused, so applicants confirm details instead of typing them again.
Cases arrive ready.
Reviewers see the conversation, the documents and an AI-prepared summary in one view. They agree, correct a value with a reason, or ask the applicant for more.
Your rules, made explicit.
Service owners define requirements, fees and review stages once, and approve each change before it goes live. Journey insights show where people get stuck.
ONE FRONT DOOR
Wherever people already are.
A standalone portal, an assistant inside your website or app, WhatsApp or voice. You choose the channels.
Your website
Your app
Voice
A person, when needed
No new portal for people to learn.
START WHERE YOU ARE
Begin with guidance. Grow into execution.
Each service moves forward when you’re ready, and only as far as you authorise.
Guide
Answer questions from your approved catalogue: requirements, documents, fees and the next step.
Autonomy grows as confidence grows, and only where your institution authorises it.
WHY NOW
The UAE has set the pace.
Government services are being rebuilt around agentic AI. Three commitments set the standard.
50%
Agentic within two years
In April 2026, the UAE Cabinet set a target to move half of government sectors, services and operations to agentic AI within two years.
UAE CABINET · APRIL 2026
4,000+
Procedures removed
The Zero Government Bureaucracy programme removed more than 4,000 procedures and cut service times by over 70%. Its second phase targets digital bureaucracy.
ZERO GOVERNMENT BUREAUCRACY · 2025
Once
Data asked for once
The UAE Charter for Future Services calls for digital services by default, proactive journeys built around life events, and customer data requested only once.
UAE CHARTER FOR FUTURE SERVICES
Government Services AI is built for that standard.
BUILT FOR PUBLIC TRUST
Built for public trust.
Sovereign, by design.
Your data stays where it belongs: inside your jurisdiction, under your control.
Agents propose. People decide.
Staff accept, edit or reject AI-prepared work. Roles decide who can move a case.
A glass box.
Applicants know when AI is helping, and nothing is submitted without their confirmation. Fully auditable: who did what, and when.
A person within reach.
When a case needs a human, the conversation passes to your team with its full context. No one starts again.
THE AGENTIC OS FAMILY
Two products. One set of principles.
INSIDE GOVERNMENT
Agentic OS
Government, intelligently orchestrated.
Specialist AI agents prepare the evidence, the options and the drafts for the people who decide.
FOR THE PUBLIC
Government Services AI
Guided service journeys for people and businesses, with better-prepared cases for your teams.
You are here
Sovereign, by design. Fully auditable. Bilingual from day one: Arabic and English.
QUESTIONS
Frequently asked questions
What is Government Services AI?
It brings service discovery, applications and casework into one guided experience. People explain what they need in their own words, in Arabic or English. AI agents prepare the application against your service rules, and your teams review and decide.
Does it replace our portal or our systems?
No. It works with the systems you already have. It can sit inside your existing website or app, and approved actions are carried into your systems of record.
Who makes the decisions?
Your people. Agents propose; people decide. Staff accept, edit or reject AI-prepared work, and roles determine who can move a case or make a decision.
Where does our data live?
Sovereign, by design. Your data stays where it belongs: inside your jurisdiction, under your control. We share our security documentation with clients under NDA.
Which channels can we offer?
A standalone portal, an assistant inside your website or app, WhatsApp and voice, with handover to your contact centre. You choose the channels for each deployment.
Does a service have to be fully automated from day one?
No. A service can start as guidance, then grow into preparation, review and connected execution as confidence grows and as you authorise it.
What happens when someone needs a person?
The conversation passes to your team with its full context, so no one has to start again.
Does it work in Arabic?
Yes. Bilingual from day one: Arabic and English, for applicants and for staff.
How does it relate to Agentic OS?
They share the same principles. Agentic OS supports the work inside government. Government Services AI brings guided services to the public.
How long does it take to launch?
It depends on the services you choose and the systems they connect to. Each engagement is shaped to the institution, and we agree the path together in a private briefing.
Which service should go first?
Tell us one service people find hard today. We’ll show you how it could run as a guided conversation.
Request a private briefing