Sustainability AI

Government AI

About Us

Intricate gold geometric pattern on an Emirati ceiling

AI × Government · Services AI

One assistant, working for every citizen — every service, every day of the year

Our aim is not a handful of digitized forms. It’s the whole catalogue — every government service automated end to end — so each citizen has a personal AI assistant on call, around the clock, all year.

The Service Model

Every Service, Every Channel, Every Hour

The whole catalogue, modelled and automated — reachable wherever a citizen already is.

Every service digitized

The entire catalogue, modelled and automated end to end.

One assistant, every channel

Web, app, WhatsApp or a person — always the same reliable help, wherever a citizen turns.

Working around the clock

No queues, no office hours, no waiting for a callback — help is on whenever it’s needed.

From a conversation to a completed service.

NET0 / SERVICE ASSISTANT

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License renewal

License holder: ••••• •••••

License reference: •••• ••••

Email: a••••@example.com

Mobile: ••• •• ••• ••••

Delivery: Digital license in your account

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From intent to service completion in seconds.

01 · Proven Today

Live at the Ministry of Energy & Infrastructure

Not a pilot deck — a working catalogue, connected to the ministry’s real systems and filing live applications today.

Bilingual

Government services in Arabic and English, end to end.

Connected

Integrated with the ministry’s operational systems.

Actionable

Support for submitting applications, not just answering questions.

Coordinated

Citizen-facing assistants and behind-the-scenes agents working together.

02 · Every Channel

Reaching Citizens Wherever They Already Are

Web portal

iOS & Android app

Widget on any page

WhatsApp

A person, on request

03 · The Bigger Picture

One Ecosystem. One Source of Truth. Every Entity.

Services AI is one ministry’s version of a much bigger idea. Every government entity is asking the same questions, drowning in the same fragmented systems, and rebuilding the same kind of AI from scratch. Agentic OS gives them a shared, proven foundation instead — so each entity connects to one trustworthy ecosystem rather than starting over.

Principle

01

A single source of truth

One governed record of every citizen, decision and service — instead of the same question being answered differently across four different systems.

Principle

02

A shared foundation, not a rebuild

Every entity builds on the same proven core, so new services and new departments are configured, not commissioned from zero.

Principle

03

One consistent experience

Whichever entity, whichever channel — web, app, WhatsApp or a phone call — citizens and staff get the same reliable answer.

Built inside one ministry

Designed to be the shared foundation for every entity that comes after it.

Bring Services AI to your entity