
AI × Government · Services AI
One assistant, working for every citizen — every service, every day of the year
Our aim is not a handful of digitized forms. It’s the whole catalogue — every government service automated end to end — so each citizen has a personal AI assistant on call, around the clock, all year.
The Service Model
Every Service, Every Channel, Every Hour
The whole catalogue, modelled and automated — reachable wherever a citizen already is.
Every service digitized
The entire catalogue, modelled and automated end to end.
One assistant, every channel
Web, app, WhatsApp or a person — always the same reliable help, wherever a citizen turns.
Working around the clock
No queues, no office hours, no waiting for a callback — help is on whenever it’s needed.
From a conversation to a completed service.
NET0 / SERVICE ASSISTANT
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License holder: ••••• •••••
License reference: •••• ••••
Email: a••••@example.com
Mobile: ••• •• ••• ••••
Delivery: Digital license in your account
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From intent to service completion in seconds.
01 · Proven Today
Live at the Ministry of Energy & Infrastructure
Not a pilot deck — a working catalogue, connected to the ministry’s real systems and filing live applications today.
Bilingual
Government services in Arabic and English, end to end.
Connected
Integrated with the ministry’s operational systems.
Actionable
Support for submitting applications, not just answering questions.
Coordinated
Citizen-facing assistants and behind-the-scenes agents working together.
02 · Every Channel
Reaching Citizens Wherever They Already Are
Web portal
iOS & Android app
Widget on any page
A person, on request
03 · The Bigger Picture
One Ecosystem. One Source of Truth. Every Entity.
Services AI is one ministry’s version of a much bigger idea. Every government entity is asking the same questions, drowning in the same fragmented systems, and rebuilding the same kind of AI from scratch. Agentic OS gives them a shared, proven foundation instead — so each entity connects to one trustworthy ecosystem rather than starting over.
Principle
01
A single source of truth
One governed record of every citizen, decision and service — instead of the same question being answered differently across four different systems.
Principle
02
A shared foundation, not a rebuild
Every entity builds on the same proven core, so new services and new departments are configured, not commissioned from zero.
Principle
03
One consistent experience
Whichever entity, whichever channel — web, app, WhatsApp or a phone call — citizens and staff get the same reliable answer.
Built inside one ministry
Designed to be the shared foundation for every entity that comes after it.
Bring Services AI to your entity
